EQUIPMENT

Each home is fully furnished and equipped with cookware, dinnerware, and kitchen linen. Beds have mattress pads, sheets, pillows and pillow cases, blankets and bed spreads or comforters. There are at least one bath towel, hand towel, and washcloth per person plus some extras. There will be enough soap and paper products to get you started comfortably. (click here for a complete list!)

Telephones

Maintenance

Monterey Bay Property Management makes every effort to keep properties in good working order, and we maintain a 24-hour paging service for maintenance emergencies. However, no guarantees or refunds are made with regard to the mechanical failure of appliances, video/audio equipment, or any household systems. On rare occasions, we are forced to wait for parts and repairs beyond what would appear routine at your home. However, the earlier you report a problem, the sooner we can make it disappear! If you you need to request maintenance for your temporary rental property - Click here

Balance Due

Your lease agreement indicates the date your payment is due, so please mark your calendar to insure our receipt of the balance due in our office prior to that date! We will not be sending you any further notification! Upon receipt, you will be sent confirmation of your reservation, a map to the unit you have rented, and key instructions.

Departure and Refund of Security Deposit

Check-out time is 11:00 am. Prior to 11:00 am, please clean all dishes as well as the barbecue if you used it, spot any carpet spills, put trash in the outside bin, and pile used linens in a heap near the laundry or the door. At this time, a cleaning crew will arrive at your unit to launder linens, remake beds, restock soap and paper supplies, vacuum and dust, clean the kitchen and baths, and prepare the house for the next guests. These services are covered by your cleaning fee. The cost of cleaning the carpet, as well as any missing linens or accidental damage to the home will be deducted from your security deposit and/or charged to the  credit card on file. Any balance will be returned within 21 days of your departure.

Cancellations

In case your plans change unexpectedly, your reservation may be changed for only a $35 processing fee. In case of cancellation up to 60 days prior to arrival, only your non-refundable down payment is forfeited. 

Returned Checks

We hate to do it, but returned checks cost us money and labor! A $25 charge will be levied for any checks that are returned to us by your bank.

Smoking

Our accommodations are nonsmoking. If you are a smoker, please consider whether or not you are willing to smoke outside and to properly dispose of all remains. If you are not, please do not request the rental of the homes we manage. Disregarding this portion of the contract will result in forfeiture of your security deposit and/or charges for cleanup.

Pets

We regret that pets are not allowed in our homes, since a subsequent tenant may have an allergy to animals or asthma. Tenants are subject to immediate eviction without refund if pets are found on the premises of any home not allowing pets. Disregarding this portion of the contract will result in forfeiture of your security deposit and/or charges for cleanup.

Parties

The owners we represent do not allow parties without prior permission. Monterey Bay Property Management reserves the right to terminate occupancy without refund should this occur. Any cleanup or damage charges will be charged to the guest's credit card.

Responsible Groups Only

Rental properties are available to family groups and responsible adult groups only. Should a group misrepresent itself, Monterey Bay Property Management reserves the right to terminate the contract immediately without refund.

Items Left Behind

Errors

All units are privately owned and reflect the taste of the individual owners. Every effort has been made to ensure accurate descriptions; however, Monterey Bay Property Management is not responsible for changes in furnishings, bed arrangements and equipment made by the homeowner, or for printing errors.